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Privacy Policy

Effective Date: April 22, 2025
We don't sell your data
Bank-level security
Data transparency
User control

At Lyra, your privacy matters. We're committed to protecting your personal information and being transparent about how we use it. This Privacy Policy outlines what we collect, why we collect it, and how we keep it safe.

Information We Collect

We collect the following types of information to help power and improve Lyra's shopping assistant:

  • Search queries and shopping preferences
  • Browsing activity related to shopping
  • Product interactions and user feedback
  • Device info and usage statistics (e.g., browser version, extension usage)

How We Use Your Information

We do not sell your personal data. Your information is used to:

  • Deliver personalized product recommendations
  • Enhance our assistant's intelligence and accuracy
  • Understand shopping behavior and trends
  • Continuously improve your experience with Lyra

Aggregated Insights

We use aggregated and anonymized data to:

  • Discover popular products and shopping trends
  • Understand user needs at scale
  • Improve our recommendation engine
  • Guide future feature development

Data Security

We take data protection seriously. Lyra uses modern encryption standards, secure storage, and access control to protect your information. Only authorized team members can access your data — and only for the reasons described here.

Third-Party Services

Lyra may connect with third-party services (e.g., analytics, shopping sites). These providers are governed by their own privacy policies. We recommend reviewing their terms for clarity on how your data is handled outside Lyra.

Your Rights

You're always in control. You can:

  • Request access to your personal information
  • Correct any inaccurate data
  • Ask us to delete your data
  • Opt out of non-essential tracking and logging (where applicable)

To exercise these rights, email us at pranesh@getlyra.ai.

Changes to This Policy

We may update this policy as Lyra evolves. If changes are significant, we'll notify you in-app or via email so you can review and decide.

Contact Us

Questions, concerns, or feedback? We'd love to hear from you.

📧pranesh@getlyra.ai

Last updated: April 22, 2025

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